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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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LeLinda Hogans

May 16, 2024

5  out of  5 rating by LeLinda Hogans
"Have used them for over 20 years for auto and life insurance. Great Service"
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Michael Craig

February 25, 2024

5  out of  5 rating by Michael Craig
"I have been with this agency for over 25 years. They have a great staff who is actually helpful when needed. I would recommend them to anyone who needs insurance."
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Slayer Rockerz Studios

February 25, 2024

5  out of  5 rating by Slayer Rockerz Studios
"My husband has been with Ron McCann (state farm ) for 33 years!! Definitely recommend him and State Farm insurance for vehicles, home, policy insurance 😊"
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symphany baugh

February 16, 2024

2  out of  5 rating by symphany baugh
"I used to love this office but over the last year it has tremendously gone downhill. Reps in the office making unapproved changes to your policy and adding things without your permission. I will now be looking for a new agent/ insurance company who knows how to actually take care of it’s customers."
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Sandra DeLa Cruz

July 20, 2023

5  out of  5 rating by Sandra DeLa Cruz
"I love State Farm! Been a member for years!"
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Sandra Wolske

November 5, 2022

3  out of  5 rating by Sandra Wolske
"Long wait at checkout Cashier's slow"
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Jose Tavarez

September 21, 2022

5  out of  5 rating by Jose Tavarez
"Loyal customer of 5 or so year and they still treat me like I’m their only customer, incredible customer service, thank you!"
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Sami Grassman

May 19, 2022

5  out of  5 rating by Sami Grassman
"Always treat you like family!!"
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Mike Kidd

October 18, 2021

5  out of  5 rating by Mike Kidd
"Great service"
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Larry David

May 25, 2021

5  out of  5 rating by Larry David
"as all insurance its over priced but the staff is super awesome and nice."
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Stephen Markham

November 15, 2020

5  out of  5 rating by Stephen Markham
"The staff at this location are truly exceptional! I appreciated their assistance in helping me with my insurance needs."
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William Gross

December 3, 2019

5  out of  5 rating by William Gross
"Best insurance company in jacksonville"
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Michael Thomas

September 27, 2019

5  out of  5 rating by Michael Thomas
"Great people"
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Shaina Lee

September 4, 2019

5  out of  5 rating by Shaina Lee
"My husband has been a patron of his agency for a long time with his car insurance. Then we purchased our Renters Insurance. And now my step son has his own car insurance through his agency. The staff is friendly. One memorable moments was when Ron's son remembered my husband and his vehicle even though we don't have to interact with the agency that much!"
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Kelly Bell - Gaddy

August 28, 2019

5  out of  5 rating by Kelly Bell - Gaddy
"The best group of people to work with. I was worried I wouldn't find a comparable agent and team when I moved here from SW VA. I started off with another State Farm agent at first and was not pleased at all with the interactions while transitioning from VA to FL. A few months later I stopped in unannounced and spoke with Jack at Ron McCann's office. She answered all my questions thoroughly and made me feel much more appreciated as a customer. Four years later, I still really appreciate their time and efforts they have put forward in assisting us in a recent auto accident which resulted in having to purchase another vehicle. We even considered financing through State Farm. Thank you for being there for us in our time of need. You all are great!!"
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My Ideas

April 22, 2019

1  out of  5 rating by My Ideas
"Bad Customer Service, Instead of helping you they Fight and Argue with you. They said one thing and do not provide you with all the information you need to know they think you took a class for selling insurance also. That is why you agent take classes and a test to help your customers and not treat them as they should know something they Do No KNOW. Called one day got information, wrong information I went to the office and JR agent treat me as I should know things that they did not tell me; he got a negative attitude that wish he receive the same treatment from other people that he needs help."
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Lisa Daugherty

December 22, 2018

5  out of  5 rating by Lisa Daugherty
"Friendly service and always there when you need them."
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Troy Luttrell

May 29, 2017

4  out of  5 rating by Troy Luttrell
"They always take care of my family"